Delivery
Shipping
We ship worldwide. We choose the shipping method for your order and country, taking into account delivery time, cost and customs requirements.
- Our manager calculates the shipping cost when your order is agreed.
- Before shipping, we send you photos and a video of your order, along with the documents.
- After dispatch, you receive a tracking number.
How to order
- Contact us via WhatsApp, Telegram or e-mail.
- We agree on your order: quantity, shades and texture.
- We send you an invoice to confirm.
- You pay using the method that suits you.
- Once payment is confirmed, we assemble and prepare your order.
- Before shipping, we send you photos and a video of your order, plus the documents.
- We ship your order and send you the tracking number.
- We stay in touch until your order arrives — and after.
Payment methods
- International bank transfer (SWIFT)
- Card transfers (for clients in Russia)
- Cash — please check with our manager
Returns & exchanges
Hair extensions are personal-use products and cannot be returned or exchanged.
To make sure you are confident in your purchase, we agree on every order with you in advance and send you photos and a video of your assembled order before shipping. You see your hair before it leaves us and confirm the dispatch.
If you have any questions about shade, texture or quantity, please ask our manager before paying — we'll be glad to help you choose.
If the order you receive does not match what was agreed, contact us within 7 days of delivery and we will look into every case.